Cancellations and refunds

at June 2010

General Clauses

A refund will not be given for non-attendance or for cancellations received less than 10 working days before a confirmed project date.

For cancellations received up to 10 working days before the confirmed project date, a refund will be given after deduction of a $65 administration fee plus a percentage of any other reasonable costs incurred by the APA in the organisation of the project at that time.

Only in the event of the APA cancelling a project will a full refund be made.

Additional Clauses relating to the APA’s Industry Professional Development & Training Program

The industry professional development and training program is run on a non-profit, break even basis.

The APA reserves the right to cancel a course or vary the time of the course if there are insufficient numbers enrolled. Only in the event of a cancellation of a course will a full refund be made.

If you are unable to attend, you must notify us. [See General Clauses for cancellation details.]
Only in exceptional circumstances will this policy be varied. Any request for special consideration should be made directly to the Professional Development Manager of the APA.